FAQ

How often does the index run?
The index runs continuously.  Timing depends on the amount of data.
Tue, 17 Sep, 2019 at 11:23 AM
Why can't I access the admin interface?
There might be several reasons why you cannot access the INDICA admin interface.  1. The appliance is overloaded. In this case please make sure the additio...
Fri, 30 Nov, 2018 at 12:25 PM
Can I export files directly from INDICA?
With INDICA you can export a list of files (with the name of owner and its' exact location). 
Fri, 30 Nov, 2018 at 12:24 PM
Can I delete files in INDICA?
INDICA can not and should not delete data. This must always be an action outside of INDICA.  INDICA does see that files are gone. To answer the use case, t...
Fri, 30 Nov, 2018 at 12:23 PM
Why I cannot export audit logs when running a PoC?
Exporting the audit logs is not active in a POC license.
Wed, 5 Sep, 2018 at 5:06 PM
How to create custodians in an eDiscovery case
To create custodians please create a separate folder per entity in files.indica.nl.  Next you can upload the data per custodian to the correct folder. In ...
Tue, 29 Jan, 2019 at 3:59 PM
Search Methodologies
Search tools and methodologies have numerous applications during the e-discovery phase of the litigation life cycle. The following provides a real life exam...
Thu, 25 Apr, 2019 at 11:55 AM
I get a 500 error login in. How can I solve this?
The system thinks you're still logged in, but somehow your browser lost the connection to the system.  This can be solved by removing your cookies and...
Thu, 9 May, 2019 at 9:57 AM
How do I use the NLP Graph?
With the new NLP Graph, it is possible to visually see documents, their Natural Language keywords, and the connections between them. This enables you to qui...
Fri, 18 Oct, 2019 at 1:26 PM
Can INDICA index .ad1 images?
Yes, but not automatically. Unfortunately, AccessData (the company behind the image standard) has not published the specifications of the image standard...
Wed, 13 Nov, 2019 at 11:40 AM