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To have Indica connect to your Exchange Organization, the Indica service account needs read-only rights to all the mailboxes and email. To read more about configuring INDICA for this, read this page.

All Exchange versions

1. Mail-enable indica service account – the indica service account must have a mailbox;
2. Grant full mailbox permissions on all mailboxes (add indica service account to group 'Exchange Trusted Subsystem').

Microsoft Exchange Server 2007

Setting an Exchange 'View-Only Administrator' role

1. Click Start –> Programs –> Microsoft Exchange Server 2007 –> Exchange Management Shell;

2. Enter the following command: 

   
   

   Get-MailboxDatabase | ForEach-Object {Add-ADPermission -Identity $_.DistinguishedName -User <INDICASVCACC> -ExtendedRights ms-Exch-EPI-May-Impersonate}

   
   

3. Press enter.

Microsoft Exchange Server 2010 and up

Setting an Exchange 'View-Only Administrator' role

1. Click Start –> Programs –> Microsoft Exchange Server 2010 or 2013 –> Exchange Management Shell;

2. Enter the following commands: 

   
   

   New-ManagementRoleAssignment -Name:impersonationAssignmentName -Role:ApplicationImpersonation -User:<INDICASVCACC>   Get-ManagementRoleAssignment -RoleAssignee <INDICASVCACC> -Role ApplicationImpersonation -RoleAssigneeType user

   
   

3. Execute for every mailstore:

   
   

   Get-MailboxDatabase -identity <DB name> | Remove-ADPermission -user <INDICASVCACC> -AccessRights GenericAll