Problem

After enabling SSO, the browser keeps asking for a username/password.

Solution

Often this problem has one of the following causes:

  • Most likely, this is due to the fact that the appliance name isn't correctly added tot the DNS server(s).
  • Also, check the time on the appliance: this should be the same as on the domain controllers. A difference of more than 5 minutes will prevent you from authenticating.
  • Depending on the network policies, adding the server to trusted (intranet) addresses might be necessary too.

For this, follow these steps:


  1. Open Group Policy Management Console
  2. Go to the relevant Domain Policy or create a new one.
  3. Go to user configuration->policies->administrative templates->windows components->internet explorer->internet control panel->security page
  4. Edit the Site to Zone assignment list setting, set it to Enabled.
  5. Click 'show', value name is 'http://<indica name>', value should be '2'.